The Strategic Advantage of Billboards in a Multi-Channel Marketing Plan

This graph represents the synergy between billboards and other marketing mediums, and how they all play into reaching consumers.

Increasing Visibility in a Digital Age

In today’s fast-paced digital age, marketers are constantly on the lookout for ways to break through the noise and capture consumer attention. While digital marketing strategies like social media, email campaigns, and search engine ads often take center stage, there’s an old-school marketing tactic that still packs a powerful punch: billboards. When integrated into a multi-channel marketing plan, billboards not only increase visibility but can also drive both direct and indirect consumer actions. Let’s explore how billboards contribute to a broader strategy and how they fit into the consumer journey.

1. The Power of Billboards in Multi-Channel Marketing

Billboards are a unique and impactful form of advertising. Their massive size and prime placement make them impossible to ignore, whether you’re driving down the highway, waiting for a subway, or walking through a busy city. A staggering 78% of these viewers take action after seeing a billboard ad, such as researching the brand online, visiting the location, or sharing it with others. In a multi-channel marketing plan, billboards offer the advantage of reaching consumers in the physical world, where digital ads can often miss. Billboards are found to have the highest ad recall, boasting an impressive 86% recognition rate! Billboards are a powerful tool to boost engagement and support other advertising channels!

At Lind Media, we specialize in creating strategically placed billboards that are designed to make an impact. By aligning with your broader marketing efforts, we ensure your billboard campaign is an integral part of your multi-channel approach. When paired with digital touchpoints like social media, paid search ads, and websites, billboards can amplify your message, build brand awareness, and drive conversions. A strategically placed billboard doesn’t just stand alone—it works in harmony with your other marketing strategies to reach consumers at multiple touchpoints, boosting both recall and action.

2. The Consumer Journey: Direct and Indirect Actions

One of the reasons billboards remain so effective in today’s media landscape is their ability to influence consumers at different stages of the buying process. When it comes to consumer behavior, billboards create both direct and indirect actions that can lead to conversion. Let’s break down how each of these plays a role in the consumer journey.

Direct Actions: Immediate Response to Billboard Exposure

Billboards are especially effective in triggering direct actions from consumers who are already in a position to make a decision. For example, a billboard advertising a local restaurant might prompt a driver or pedestrian to immediately take an exit or make a turn to visit the location. The message on the billboard, often simple and straightforward, encourages an instant response.

  • Location-based Influence: Billboards can have a powerful call to action for consumers in the vicinity, driving them directly to a brick-and-mortar store or service location. Whether it’s a restaurant, a retail store, or a service-based business, the proximity of the billboard to the consumer creates a sense of urgency and relevance.
  • Clear Call to Action: A well-designed billboard with a clear and enticing call to action—like a limited-time offer or a phone number for immediate booking—can lead to direct visits or phone calls. For example, a billboard promoting a seasonal sale might cause passersby to stop and check it out on the spot.

Indirect Actions: Research and Consideration Before Visiting

While some consumers act immediately, many take a more deliberate approach when it comes to making purchasing decisions. Billboards are often part of a broader journey, encouraging indirect actions that lead to future engagement.

  • Online Research and Brand Search: A consumer who sees a billboard for a new product or service may not act right away, but they are likely to search for more information online later. This is where the billboard’s role in the consumer journey becomes indirect: it sparks curiosity and motivates the consumer to look up the brand or business. They may visit the company’s website, check social media profiles, or read reviews to gather more details before deciding to make a purchase or visit in person.
  • Cross-channel Interaction: Billboards often work in tandem with digital ads, with both reinforcing the message. For instance, a consumer might see a billboard promoting a new product line and then be targeted with social media or Google ads based on that exposure. This reinforcement can drive them to engage with the brand through their mobile devices or computers.
  • Brand Recall and Decision-Making: In a multi-channel strategy, billboards play a key role in enhancing brand recall. When a consumer is faced with a purchasing decision, they are more likely to choose a brand that they’ve seen repeatedly across different touchpoints. Seeing a billboard might trigger recognition when they later encounter the brand online, helping them feel more confident in their decision.

3. How to Leverage Billboards for Maximum Impact

To truly capitalize on the strategic advantage of billboards, it’s essential to integrate them effectively into your multi-channel marketing plan. Here are a few tips for making the most of your billboard campaign:

  • Consistency Across Channels: Ensure that your billboard messaging is aligned with your digital ads, social media, and website. Consistency helps reinforce your brand identity and messaging, making it easier for consumers to recognize and engage with your brand across platforms.
  • Utilize Location Strategy: For maximum effectiveness, choose billboard locations that will be most relevant to your target audience. If you’re a local business, pick spots that will reach the right people in your geographic area. If you have a broader audience, consider placements in areas with high visibility for your target demographic. If you’re unsure of what locations would best suit your needs, our highly experienced account executives would be happy to help!
  • Call to Action with a Digital Twist: Include a simple yet compelling call to action on the billboard, and consider adding a digital element like a website URL, social media handle, or QR code. This makes it easier for consumers to take the next step in their journey and encourages them to engage with your brand online.

Conclusion

Billboards remain a powerful tool in the modern marketer’s arsenal, especially when integrated into a multi-channel marketing strategy. By capturing consumer attention in the physical world and driving both direct and indirect actions, billboards can be an invaluable component of a larger campaign. Whether through immediate visits or increased online research, billboards help guide consumers along their journey, making them more likely to engage with your brand. When used strategically, billboards offer a unique and impactful way to elevate your marketing efforts and reach your audience where it matters most.

At Lind Media, we understand how to make billboards work for you, leveraging their strategic placement and design to complement your digital efforts. With our expertise, your billboard campaign will enhance visibility, increase engagement, and drive real results!

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